Terms and Conditions

Effective Date: July 1, 2025

Welcome to nit-picky.com (the “Site”), operated by Nit Picky (“we,” “us,” or “our”). By accessing or using our website, purchasing products, or scheduling services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Use of Our Services

Nit Picky provides professional in-home lice removal services, consultations, and retail products for lice prevention and treatment. All content and services offered through the Site are for personal, non-commercial use only.

You agree not to misuse the Site or use our services for any unlawful or unauthorized purpose.

2. Appointments and Cancellations

  • Scheduling: Appointments can be booked through our website or via phone/SMS.

  • Cancellations: We kindly request a minimum of 24 hours’ notice for cancellations. Missed appointments may be subject to a cancellation fee.

  • Service Area: In-home treatment is available in designated areas listed on the Site. A travel fee will apply; additional tolls and travel fees may apply outside these zones or due to increased traffic.

3. Products and Orders

  • Availability: All products listed on the Site are subject to availability and may be withdrawn at any time.

  • Pricing: Prices are subject to change without notice. All prices are in USD.

  • Shipping & Returns: Please review our Shipping & Returns Policy for full details.

4. SMS & Email Communications

By providing your contact information, you consent to receive SMS and email communications related to scheduling, reminders, receipts, and aftercare.

  • Message frequency may vary. Message and data rates may apply.

  • Reply “HELP” for assistance or “STOP” to unsubscribe.

  • We do not share your mobile opt-in data with third parties.

  • For more details, see our Privacy Policy.

5. Intellectual Property

All content on this Site, including logos, graphics, images, videos, and written materials, is the property of Nit Picky and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or use any content without written permission.

6. Disclaimer of Warranties

Our services and products are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee the complete eradication of lice after a single treatment and recommend follow-up checks when necessary.

7. Limitation of Liability

To the fullest extent permitted by law, Nit Picky shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our Site, products, or services.

8. User Conduct

You agree not to:

  • Violate any local, state, or federal laws;

  • Interfere with or disrupt the Site;

  • Post false, misleading, or harmful content;

  • Infringe on the rights of others.

9. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

11. Contact Information

For questions about these Terms, please contact us at: support@nit-picky.com