Privacy Policy

Effective Date: February 11, 2026
Last Updated: February 11, 2026

Nit Picky®, Nit Picky Inc., and its affiliates, contractors, technicians, licensees, and service providers (“Company,” “we,” “our,” or “us”) are committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, store, disclose, and safeguard information when you access our website, communicate with us, or use our services.

By using our website or services, you acknowledge that you have read and agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

A. Automatically Collected Information

When you visit our website, certain technical and usage information may be automatically collected through server logs, cookies, pixels, and similar technologies. This may include:

  • IP address

  • browser type

  • device type

  • pages visited

  • referring and exit pages

  • date and time of access

  • approximate geographic region

This information is used for analytics, website performance, fraud prevention, and operational purposes and does not directly identify you.

B. Information You Provide

We may collect personal information when you:

  • submit forms

  • schedule services

  • request information

  • contact us by phone, text, or email

  • purchase products or services

  • communicate with staff

Information collected may include:

  • name

  • phone number

  • email address

  • service address

  • billing details

  • appointment details

  • communications

  • service or treatment notes

  • purchase history

You represent that any information provided is accurate and that you have authority to provide such information.

C. Information Related to Minors

Our services are requested by parents or legal guardians. Any information related to minors is provided by a parent or guardian solely for the purpose of providing requested services. We do not knowingly collect personal information directly from children. Parents and guardians are responsible for supervising the use of our services and communications.

2. HOW INFORMATION IS USED

Personal information may be used for legitimate business purposes including:

  • scheduling and providing services

  • dispatching technicians

  • communicating with clients

  • sending confirmations, receipts, and aftercare

  • maintaining service records

  • internal administration

  • quality assurance

  • legal compliance

  • fraud prevention

  • improving website and services

Information may be shared internally with employees, contractors, technicians, licensees, and administrative personnel strictly as necessary to provide services and operate the business.

3. TEXT MESSAGING AND MOBILE COMMUNICATIONS

(SMS Compliance for Toll-Free and Local Business Numbers)

By providing your phone number and consenting to communications, you expressly agree to receive SMS or MMS messages from the Company from any of our business messaging numbers, including toll-free numbers, local numbers, or other registered business messaging numbers used for operational purposes.

Messages may include:

  • appointment scheduling

  • confirmations

  • reminders

  • service updates

  • receipts

  • aftercare instructions

  • customer care responses

Message frequency varies depending on your interaction with us.
Message and data rates may apply.

Consent to receive text messages is not a condition of purchase.

You may opt out at any time by replying:
STOP — to unsubscribe
HELP — for assistance

You may also contact us at:
support@nit-picky.com
877-888-2820

SMS Data Use Restrictions

  • Mobile opt-in information will never be sold.

  • Mobile consent will never be shared for marketing purposes.

  • Mobile information is used only for customer-care and service communications.

  • We do not send unsolicited marketing text messages.

Information may be shared only with messaging service providers as necessary to deliver messages and comply with applicable laws and carrier requirements.

4. THIRD-PARTY SERVICE PROVIDERS

We may engage third-party vendors and service providers to assist with:

  • payment processing

  • scheduling

  • communications

  • website hosting

  • analytics

  • operational support

These providers receive only the information necessary to perform their functions and are required to maintain confidentiality and security. We do not sell personal information.

5. PAYMENT INFORMATION

Payments are processed through secure third-party payment processors. The Company does not store full payment card numbers on its servers. Payment information is transmitted using encryption and industry-standard security protocols.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • operate and improve the website

  • analyze traffic and usage

  • enhance user experience

  • maintain security

You may disable cookies through your browser settings. Some site features may not function properly without them.

7. DATA RETENTION

We retain personal information only as long as reasonably necessary to:

  • provide services

  • maintain business records

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

Retention periods may vary based on legal, regulatory, and operational requirements.

8. DATA SECURITY AND LIMITATION OF LIABILITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system or transmission method can be guaranteed to be completely secure.

To the fullest extent permitted by law, the Company disclaims liability for unauthorized access, data breaches, interception, loss, misuse, or alteration of information transmitted through the website, communication systems, or third-party platforms.

By using our website and services, you acknowledge and accept these risks.

9. CALIFORNIA PRIVACY RIGHTS

California residents have the right to:

  • request access to personal information collected

  • request deletion of personal information

  • request correction of inaccurate information

  • know how personal information is used

  • opt out of the sale or sharing of personal information

To submit a request, contact:
support@nit-picky.com

We may verify identity before processing requests. We do not discriminate against individuals who exercise privacy rights.

We do not sell personal information.

10. INTERNAL BUSINESS DISCLOSURE

Personal information may be shared within the Company and with authorized personnel, technicians, contractors, or licensees strictly as necessary to provide services, manage operations, maintain records, and fulfill contractual obligations.

11. LEGAL COMPLIANCE AND PROTECTION

We may disclose personal information if required to do so by law, subpoena, court order, or governmental request, or if we believe such action is necessary to:

  • comply with legal obligations

  • protect and defend the rights or property of the Company

  • protect the safety of clients, staff, or the public

  • prevent fraud or misuse

The Company reserves the right to cooperate with law enforcement and regulatory authorities as required or deemed appropriate.

12. NO GUARANTEE OF ABSOLUTE PRIVACY

While we take reasonable steps to safeguard information, we cannot guarantee absolute privacy or security. Use of the website, communications, and services is at your own risk to the fullest extent permitted by law.

13. POLICY UPDATES

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of any updates.

14. CONTACT INFORMATION

For privacy or data inquiries:

Nit Picky®
support@nit-picky.com
877-888-2820