Customer Service Winter Hours :
Mon-Fri: 8am-5pm PST
Saturday: 10am-3pm PST
Sunday: Text For After Hours
Contact Us After Hours: Text (619) 786-4871 and we will do our best to accomodate you in all service locations.
After Hours: Appointments are available Weekdays before 10am and after 5pm, Saturday before 10am and after 3pm and all day Sunday. Additional fees may apply for after hours appointments. Based upon availability. If customer service is closed, we are still available to assist you for emergency appointments in all states.
For additional after hours help, click here.
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Your family will receive fast and effective head lice treatment from a kid-friendly professional. Nit Picky's Certified lice specialist, in Portland, Eugene, and Salem, Oregon. The specialist will come to your home and screen all family members and treat those who need to be treated with our all natural and non-toxic products and the most professional lice treatment process. What sets us apart is that we come directly to you and bring all of the benefits of a lice salon and more. By hiring us to come to you, your family can comfortably go about their daily routines. Plus, parents can focus on laundry, vacuuming, preparing meals or helping the children with homework while the lice specialist takes care of the infestation and removes lice and nits from each individual family members hair. This saves parents time from driving and shuffling the children around and eliminates stress since life is resuming as normal with a Nit Picky Lice Specialist by your side.
Everyone in your household (including nanny's, babysitters and caregivers) must be screened and treated as needed by a Nit Picky Specialist for us to be able to honor a guarantee. (Two household families require that both households be screened and treated). NO EXCEPTIONS.
If live head lice are discovered any time during the 21 day guarantee, you must save what is found and show it to the specialist. If bugs are not saved, you will be required to pay for a check to determine if there is any evidence of head lice—NO EXCEPTIONS.
Again, be sure to save any live bugs or live eggs that you find to show to the specialist. Otherwise you will need to pay for a screening to determine if there is activity.