We Guarantee Our Work Up To 14 Days
Please understand the lice removal is a process. Our lice technicians are trained to remove every louse and nit that is visible during the first appointment and typically achieve 98% eradication. An additional appointment is highly recommended to ensure 100% guaranteed eradication.
*To validate Nit Picky's Guarantee: If proof of lice or nits are found after a second appointment, please save the proof or you may be charged for the appointment. This includes saving the live bug in a bag or a nit on a hair strand, if evidence is found in the hair by the lice technician we will honor the guarantee.
Guaranteed Void: If all family members are not present on the first appointment or second appointment this will void the two appointment guarantee option and additional appointments may be required in order to obtain a guarantee.
Please be aware of nit or lice confusion, if you are confused about what you see, please contact our customer service and they will help you distinguish the difference between dandruff, hair debris and nits. You may also take a high quality picture of any evidence, usually with a black background and email us @ firstname.lastname@example.org.