Please understand the lice removal is a process. Our lice technicians are trained to remove every louse and nit that is visible during the first appointment and strive for 100% eradication. Due to the lice life cycle, newly hatched nits (lice eggs) and nymphs can be missed due to their size and lack of color. On average the first treatment will bring a person to a 98% eradication. Nit Picky will provide clients with an after care regimen that typically eliminates the need to pay for additional appointments or the need for a guarantee. For those clients seeking a guarantee or who do not want to perform the Nit Picky after care regimen, an additional appointment is highly recommended to ensure 100% guaranteed eradication. The majority of our clients hire Nit Picky for one appointment and are completely satisfied.
Guaranteed Void: If all family members are not present on the first appointment or second appointment this will void the two appointment guarantee option and additional appointments may be required in order to obtain a guarantee.
Please be aware of nit or lice confusion, if you are confused about what you see, please contact our customer service and they will help you distinguish the difference between dandruff, hair debris and nits. You may also take a high quality picture of any evidence, usually with a black background and email us @ firstname.lastname@example.org.